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Refund and Returns Policy

Refund Policy

Last Updated: [Date]

At Bubble and Bomb Bath Co., we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may be eligible for a refund or exchange, subject to the terms and conditions outlined in this Refund Policy.

  1. Eligibility for Refund:

a. Damaged or Defective Products:

  • If you receive a product that is damaged or defective, please contact us within [number of days] days of receiving your order to request a refund or exchange.
  • To be eligible for a refund or exchange, the product must be unused and in its original packaging.

b. Incorrect Orders:

  • If you receive an incorrect order (i.e., the product you received is not the product you ordered), please contact us within [number of days] days of receiving your order to request a refund or exchange.
  • To be eligible for a refund or exchange, the product must be unused and in its original packaging.
  1. Return Process:

To request a refund or exchange, please follow these steps:

a. Contact Us:

  • Please contact our customer service team at [email protected] or call us at 80-884-7455 to initiate the return process. Please provide your order number and details of the issue with your order.

b. Return Authorization:

  • Once your return request is approved, we will provide you with a Return Authorization Number (RAN) and instructions on how to return the product.

c. Return Shipment:

  • You are responsible for shipping the product back to us. Please package the product securely to prevent damage during transit.
  • Please include the RAN on the outside of the package and include a copy of your original order confirmation inside the package.

d. Inspection and Processing:

  • Once we receive the returned product, we will inspect it to determine its eligibility for a refund or exchange.
  • If the product meets the eligibility criteria outlined in this Refund Policy, we will process your refund or exchange within [number of days] days of receiving the returned product.
  1. Refund Method:

If you are eligible for a refund, we will refund the purchase price of the product, less any shipping charges, to the original method of payment used for the purchase.

  1. Non-Refundable Items:

Please note that certain items are non-refundable, including:

  • Gift cards
  • Downloadable digital products
  • Personalized or custom-made products
  1. Contact Us:

If you have any questions or concerns about our Refund Policy or the return process, please contact us at [email protected] or call us at 80-884-7455.

Thank you for shopping at Bubble and Bomb Bath Co.!